Online Technical Support

• Newton
  • TH100
    • Communication Problem
    • Tracking Problem
    • Computer Problem
    • Sensor Problem
  • TH300
    • Communication Problem
    • Tracking Problem
    • Computer Problem
    • Sensor Problem
• Wintriss
  • TH100
    • Communication Problem
    • Tracking Problem
    • Computer Problem
    • Sensor Problem
  • TH300
    • Communication Problem
    • Tracking Problem
    • Computer Problem
    • Sensor Problem
  • More
    • Alignment
    • Wintriss FAQ
• More Support
  • FAQ
  • League Questions
  • Chronograph
  • Log Files
  • Good Graph Example
• Resources
  • Downloads
  • Disk Catalog
  • Shop Locations
  • Range Info

 

 

 

 

Technical Support:

Welcome to the Archery Interactive TechnoHunt support web page! The purpose of this web page is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, answer your questions, and provide tips on your TechnoHunt system. 

Begin by choosing the type of sensors equipped in your TechnoHUNT system from the tabs above, then the system type. Not sure what kinds of sensors you have? Click here for a picture of the different sensors.

Important: We no longer offer support for Newton 1400 or Wintriss Sensors, but there is some trouble-shooting information for them on our website. Also, our online support is for Digital TechnoHunt Systems only. There is currently no online support for Laser Disk Systems.

Note that the TH100 system has 2 sensors while the Th300 system has 4. If you have 3 sensors, choose the TH300. Under the "More" tab, you can find more helpful links, including the F.A.Q. and downloads page, where you can download the newest TechnoHUNT system manuals.

You may also obtain technical support by sending an email to support@technohunt.com or contacting us by telephone at (303) 531-4868.

Please leave a detailed message for us to review. Hours are Monday thru Friday 10am-6pm Mountain Standard Time.

There is a $50.00 per hour technical support charge for both online and telephone assistance for TechnoHUNT customers who are no longer under warranty. This does not include simple software navigation questions. Please consult your TechnoHUNT manual first to try resolving any technical problems before you call TechnoHUNT technical support.

Remember to check our Frequently Asked Questions (FAQ) section for an answer to your question. Also, the system manuals are very helpful and can be downloaded from the Downloads page.

Sorry, we are no longer able to provide technical support for Wintriss TechnoHUNT systems or TechnoHUNT 1400 sensor systems

How to Get Live Remote Support:

Can't find the answer on our website? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

You will find the answers to security questions and system configuration requirements on the GotoAssist FAQ page. You can also view a demonstration of a screen-sharing session.

How It Works:

Step 1: Complete the fields and click the button to proceed.

Step 2: You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.

Step 3: Your support representative will chat with you online to obtain the details of the problem.

Step 4: With your permission, your support representative can view your screen and share control of your mouse and keyboard.

Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Live representatives are online and standing by! Name: E-mail Address: Please fill out the fields above and click the button below to proceed.

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