TechnoHUNT Archery Simulations

Frequently Asked Questions concerning the Wintriss sensors:

Please note that although there is some troubleshooting information on our website for the Wintriss sensors, they are no longer supported by our technical support team.

1. TechnoHunt freezes on the Please Wait TechnoHUNT Is Now Loading screen.

This is likely caused by a communication problem. Please see the Communications Problems page.

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2. TechnoHunt locks up on a Black Screen during a game. No error message is given.

What Is a Black Screen?

Our definition of a Black Screen is when, during the course of a game, the TechnoHUNT system will completely Freeze up and the screen will be completely Black. No error message is given. This is caused by the TechnoHUNT system trying to load a scenario that is not valid.

When AIS responded to longstanding complaints about some scenarios not having a valid shot (animal running behind trees the entire length of scene, etc), they deleted the scenarios from the DVDs. However, they were not removed from the Content Groups (A Content Group is a selection of scenarios to play for the current game. Example: Predators, Big Game, Etc.). Thus, if you choose one of these pre-made Content Groups (TechnoHunt Disc 12, Alaskan Big Game, etc), there is a chance the system will try to pull one of these missing scenes. This is what causes the Black Screens.

How Do I Fix This?

The quickest and easiest way to fix this is to remove all the pre-made content groups from each DVD. Be Sure Not To Remove the RANDOM content group. You can refer to your TechnoHunt manual on how to create and delete content groups. You may also download the group content update from the Downloads page.

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3. TechnoHUNT gives an error reading: 'VFW_E_CANNOT_RENDER error from attempt to render file'.

This error is a known issue with the TechnoHUNT video rendering software. We are currently working on a fix for this problem. We understand how frustrating it can be, and we apologize for the inconvenience. A software fix should be out soon.

In most cases, this error rarely comes up. If it seems to happen frequently on your system, there is a software patch available. You can find this patch on our Downloads Page. It is entitled DV Player Patch.

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4. The scenarios seem to skip frequently, sometimes tracking the arrow on a black screen, sometimes even starting the scene over.

The new Digital TechnoHUNT runs all scenarios off of DVDs. Just like your DVD or CD player at home, there is a rare chance of the DVD skipping a bit. This might be seen as an animal freezing for a second or two, the scenario might possibly start over automatically, or sometimes when the arrow tracks, it shows a Black Screen behind the arrow instead of the animal.

It is normal for these things to happen on a rare basis.

If you notice your scenes skipping on a frequent basis, there are a couple of things you can do.

Firstly, does this Only seem to happen on One of your DVDs? If so, you probably have a scratch or fingerprint on that DVD. You can purchase DVD/CD cleaner wipes at almost any electronic store. These are very handy to have around anyway. If the problem persists on that DVD, it may need to be replaced.

Secondly, does this seem to happen on All Three DVDs? If so, your DVD drive may need cleaning. DVD drive cleaners can also be purchased at almost any electronic store, and again are very handy to have around.

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5. Sometimes the system will not track an arrow going through, and it gives a No Shot for that scene.

If the sensors are communicating properly, yet there is no shot recorded when there should be, you may have a tracking problem. Please see the Tracking Problems page.

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6. All shots track consistently off from where they actually hit (i.e. 3 inches to the left every time, etc.).

A recurring error which involves a shot being off the same amount each time suggests that you may have a tracking problem. Please see the Tracking Problems page.

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7. Sometimes the system marks an arrow way off from where it hit (known as a Flyer).

If the shot is recorded a notably long distance from where the actual arrow hit the screen, you may have a tracking problem. Please see the Tracking Problems page.

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8. Sometimes the system marks an arrow as hitting at the very bottom middle of the screen (known as a Dropped Shot).

If the shot is recorded in this area, you may have a tracking problem. Please see the Tracking Problems page.

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9. The system gives multiple System Confused messages.

The System Confused error suggests that you may have a tracking problem. Please see the Tracking Problems page.

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10. I frequently see an error about Re-Initializing Sensors.

This error typically suggests that the sensors are picking up high levels of vibration. This is most often caused by the TechnoHUNT system being installed on a floor of a building that is the second story or higher, having a wooden floor, a large amount of car or foot traffic nearby, or by the sensors being mounted directly to the walls of the tunnel rather than the metal frames from Archery Interactive.

This error can also be caused by the sensors not being aligned properly. For more information, see the Tracking Problems page.

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11. One of my sensors isn't bright red like the rest.

When power is supplied to your sensors, a bright red beam of light should emit from them. If one of your sensors does Not emit this light, the following steps should help determine the cause.

Step 1 - Reset the Power

A power switch can be found on each Master Sensor (the bigger of the two sensors, one is always located at the left side of the screen). Turn off this switch, wait a few seconds, then turn the switch back on.

Step 2 - Check the Master Sensor for Power

Directly below the power switch on the Master Sensor is a small LED (light). When powered on, this LED should be Red.

If the LED is Red, but there is no Bright Red Light emitting from the sensor, then most likely the Bulb went out. You may purchase additional bulbs from Archery Interactive. You may want to keep a couple extra bulbs on hand.

If the LED is Not Lit Red, then the Master Sensor is not receiving any power. Check the power outlet this sensor is plugged into to make sure there is nothing wrong with the Power in your range.

If the power checks out, but the Master Sensor LED still is not lit, then the Sensor is bad.

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