Wintriss Sensor Problem
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Wintriss Sensor Problem
A Low Light Level Error means that the sensor is not seeing as much light as it should. This could be because of a number of factors:
1) Dirty or scratched tape. The tape is no longer reflecting enough light back to the sensor. Clean the tape and patch any scratched or badly scuffed portions of tape. NEVER USE ANY CLEANING SOLUTION such as Windex. These solutions create a ‘film’, which reduces the reflectiveness of the tape.
2) Dirty or scratched plexiglass. The plexiglass covers on Wintriss Sensors needs to be kept clean. Over time dust, and sometimes even cobwebs form inside the sensor if these are not cleaned. It is also possible to remove these Plexiglas covers, however this will expose the camera lens, which will now require more care in keeping it clean.
3) Poor sensor alignment. If you’re used to using the Red Light box to align your sensors, refer to the Wintriss Sensor Alignment page for updated instructions on how to precisely align your sensors.
4) Excess light in the range. There can not be too much light inside the range. Most people use either a dimmer or a black light at the shooting line for the shooters to be able to see their pins.
A Pixel Range Error means that the sensor is not seeing a portion of the tape. This message usually means the sensor is way out of alignment. It is also common however, if someone walks across one of the arrays while TechnoHUNT is initializing the sensors (During the "TechnoHUNT is Now Loading" screen, for example).
Unable to Send Command To Camera indicates there is a communication problem between the computer and the sensors. This is either due to a faulty sensor, bad cable, or a bad DSP card inside the computer. Refer to the Wintriss Communication Problem page for more information.
If one of your sensors does not light up bright after a Start Day, or does not stay bright throughout the day, it is possible that one of your sensors may be going bad. It is also likely that one of the cables might be bad. Try swapping the location of the sensors, and see if the problem follows the sensor or follows the location.
Remember when swapping camera locations to change the ID setting on the sensor itself. More information can be found in the Wintriss Communication Problem page.
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